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Palma Airport (PMI)

Palma de Mallorca airport

Mallorca Airport Overview

Palma de Mallorca Airport (IATA: PMI, ICAO: LEPA), alternatively acknowledged as Son Sant Joan Airport or Airport de Son Sant Joan, encompasses a vast international aviation terrain strategically located 8 km (5.0 mi) to the east of Palma in Mallorca, Spain, with its proximity extending towards the quaint hamlet of Can Pastilla. The calendar year 2020 witnessed the management of 6.1 million voyagers at the airport (following a count of 29.7 million in 2019, in the circumstances predating the COVID-19 pandemic), thereby securing its place as the third most bustling airfield within Spain, trailing Madrid–Barajas and Barcelona-El Prat solely.

Serving as a prime hub for the Spanish carrier, Air Europa, the airport equally functions as a pivotal point for Eurowings, EasyJet, Jet2.com, Ryanair, and Vueling. Collaboratively utilised with the nearby Son Sant Joan Air Force Base, overseen by the Spanish Air and Space Force, the aerodrome shares its array of runways.

Flights to PMI

Flights are typically categorised into three distinct groups based on their point of origin or destination: Schengen, EU Non-Schengen, and third countries.

Schengen Associated Countries:
These PMI flights involve countries that are part of the Schengen Agreement. Citizens of these nations enjoy unrestricted movement across interior borders. The Schengen Agreement applies to both international inter-Schengen flights and domestic flights. The Schengen territory includes France, Italy, Austria, Belgium, Denmark, Poland, Estonia, Finland, the Netherlands, Greece, Hungary, Iceland, Latvia, Lithuania, Germany, Luxembourg, Switzerland, Portugal, Malta, Norway, Spain, the Czech Republic, Slovakia, and Sweden.

Non-Schengen EU Countries:
These flights to/from Airport Palma de Mallorca involve countries within the European Union that have not signed the Schengen Agreement. Citizens of these countries do not have free movement across inter-Schengen borders. The following EU countries fall under this category: Cyprus, Bulgaria, Ireland, Croatia, and Romania.

Third Countries:
Flights to PMI involve countries that are not part of the European Union and have not signed the Schengen Agreement.

Palma Airport Departures

Flight Departures: Terminal Overview

  • Departures Palma Airport Halls: Levels 2 and 4.
  • Terminal Ticket Offices: Conveniently situated for airlines serving the airport.
  • Access to Boarding Modules: Easily reach your domestic and international flight departures.

Check-in Procedures:

  • Departure Hall: Level 2.
  • Check-in Counters: A total of 204 counters for domestic and international flights, thoughtfully distributed across 6 designated areas on Level 2.
  • Special Baggage Counters: 12 counters dedicated to handling special baggage on Level 2.
  • Self Check-in: Air Europa offers self-service check-in on Level 2.

Access to Boarding Area:

  • Secure Entry Points: Independent security checkpoints on Levels 2 and 4 of the PMI Departures Hall.
  • Boarding Area on Level 2: Provides access to Boarding Module B.
  • Boarding Area on Level 4: Offers access to Boarding Modules A, C, and D. These areas are equipped with passport checkpoints tailored to your destination.

Boarding Gates:

  • Boarding Modules: Four separate modules, each labelled A, B, C, and D.
  • Comprehensive Details: Further information is available in the dedicated tabs on this page or within the Check-in and Boarding Gates section.

Numerous Boarding Options:

  • Total Boarding Gates: An impressive 86 numbered gates (69 physical, some with dual or triple numbering) spanning the four Boarding Modules.
  • Jet Bridges: A total of 25 fingers or jet bridges enhancing the boarding experience.

Experience a seamless departure process at our airport, designed with your convenience in mind.

Mallorca Airport Departures Insight

  • Online Check-In:
    Most airlines offer online check-in. Some allow weeks ahead, others just days before departure. Usually available up to 2 hours before departure. Print or save your boarding pass on your mobile device after checking in online.
  • Airport Check-In:
    If not checked in online, do so at airport desks on level 2 at the Palma de Mallorca Airport Departures area. Sections A to F with numbered desks. Monitors display your assigned desk. Staff will complete check-in and provide your boarding pass.
  • Automatic Check-In Machines:
    Palma Airport has self-check-in machines located on floors 2 and 4, mainly near check-in desks.
  • Luggage and Check-In:
    For hand luggage only, online check-in speeds up airport procedures. Head to security after passport control. For holding luggage, drop bags at your airline’s desk before security.
  • Oversized Objects/Bicycles:
    For large items or bicycles, check in at regular desks at the Mallorca Departures area. Get luggage labels and directions to the oversized luggage area.
  • Tax Refunds:
    Leaving the EU from Palma? Non-EU residents may qualify for tax refunds. Check the “Tax Refund at Palma Airport” page on the official airport website for details.
  • Free Time Activities:
    Looking for shops and restaurants at Palma Mallorca departures? They can be found on floors 2 and 4 near security. Relax with friends and family before departure. WiFi is available for browsing and connectivity.
  • Security Check:
    The security checkpoint is on level 4 for most passengers. Present printed or digital boarding pass. Luggage goes through X-ray, and passengers go through metal detector.
  • Airside Area:
    After security, access the duty-free section with shops, bars, and restaurants. Proceed to the module gate for boarding.
  • Passport Requirements:
    Schengen travellers might use ID cards for departures from Palma Airport. Non-Schengen nationals need passports. Confirm entry requirements beforehand, especially for restricted countries.
  • Boarding Modules:
    Gates in A, B, C, and D modules. Find your gate on screens. Gates at the Palma de Mallorca Departures Area are numbered with module letter. Elevators, escalators, and walkways assist. Allow up to 10 mins during peak times. Request mobility assistance beforehand.
  • Airport Lounges:
    Relax in one of the four airport lounges for a quieter experience. Pay at the door or book in advance.
  • Boarding Process:
    Make the most of our boarding module for shopping and relaxation before your flight. Arrive on time at your designated gate to avoid missing your flight. Check your boarding pass or screens for boarding time. Remember to have your ID and boarding pass ready. Your boarding gate might have an air jetty or a short walk/bus connection to the aircraft. Enjoy a smooth and efficient boarding process for a great start to your journey.

Palma Airport Arrivals

Arrivals: Terminal Welcome

Palma-Mallorca arrivals
Within the Passenger Terminal lies a unified Arrivals Palma hall, serving as the hub for all incoming flights, irrespective of the designated module. Arrivals hall: Ground floor (Level 0) Welcoming both domestic and international flight Arrivals.

Baggage Reclaim, Immigration Procedures, and Customs: A consolidated baggage reclaim zone graces the Passenger Terminal, regardless of the Module linked to the incoming flight. Level 0, Reserved for passengers exclusively.

The Arrivals Palma Airport area features passport inspection tailored to the origin of the arriving flight. Equipped with 18 baggage carousels, including two dedicated to special baggage.

Customs: Ground floor (Level 0), adjacent to the baggage reclaim section.
Assistance for misplaced luggage: Available at Levels 0 and 2 within the Palma flight Arrivals hall.

Palma Arrivals Procedure

Passport Control: If your journey originates from outside the Schengen area, be attentive to the passport control signs. Ensure you have your passport and all required travel documents on hand for inspection. Failure to possess the necessary documents will result in entry denial. Post passport control, follow the clear signage leading you to the baggage reclaim hall.

For flight arrivals at Palma from Schengen countries, follow the “exit” signs, guiding you towards the baggage reclaim area.

  • Baggage Reclaim: Upon arrival, you will have entered the airport through one of its four modules: A, B, C, or D. Following passport control, you’ll navigate through a series of corridors to reach the main terminal building. While there are moving walkways, anticipate a 10-minute journey.

    With 18 baggage-reclaim belts and supplementary facilities, use the monitors to identify your flight number and locate the corresponding carousel. Oversized baggage is often delivered via the carousel, while special baggage will arrive on belt 17, requiring your attention.

    Should your luggage be lost or damaged, approach your airline at the baggage reclaim area. Additional affiliated services and car hire companies are also available in this vicinity.

  • Trolley Facilities: Free trolleys are available in the baggage reclaim area at the PMI Arrivals zone, easy to access.
  • Pet Retrieval: Find the Animal Claim desk between carousels 10 and 11.
  • ATMs: Cash machines near baggage reclaim exits and throughout the zone.
  • Customs: Declarations required for non-EU at Palma de Mallorca Airport arrivals with specific goods or cash exceeding €10,000. Visit the European Commission website for guidance. Nothing to declare? Move on smoothly.
  • Main Arrivals Hall: After the baggage hall, enter the ground floor at the Mallorca Airport Arrivals Hall. Dine, arrange transport, or meet tour representatives here.
  • Module Arrival: Your original module affects your position in the Palma de Mallorca Arrivals hall. Share flight numbers with pick-up parties. A central meeting point is clearly marked.

Terminals

Passenger Terminal

Palma airport terminal
The Passenger Terminal structure comprises three accessible levels for both the public and passengers (levels 0, 2, and 4). Boarding Modules A, B, and D each encompass two levels (levels 0 and 1), while Boarding Module C features a single level (level 1).

The Passenger Terminal at Palma Mallorca Airport facility encompasses three stories accessible to both the public and passengers (levels 0, 2, and 4). This connection between the interior and exterior is facilitated by the Arrivals hall at level 0 with pedestrian access, as well as the Arrivals hall with road access. Additionally, the Passenger Terminal links the Departures hall (level 4) with the General Parking Building through a covered, mechanised aerial walkway spanning 260 meters in length.

From the Boarding area of the Passenger Terminal, passengers can independently access the boarding modules A, B, C, and D.

Module A

Module A at Majorca Palma Airport was formerly known as Terminal A. This distinct block comprises two levels — level 0 and 1 — both exclusively dedicated to the Boarding area along with their corresponding Boarding gates. This zone is accessible only to passengers with proper documentation. Module A is typically closed during winter months, but its operation may vary based on the airport’s requirements.

Module B

Module B at Palma Airport Majorca was previously referred to as Terminal B. Similar to other modules, it consists of two levels — level 0 and 1 — both entirely designated for the Boarding area and associated Boarding gates. This zone can be accessed solely by passengers with valid documentation. Module B, the smallest module, handles regional Air Nostrum flights to Menorca and Ibiza (Interislas), as well as some other British cities. Its availability during winter months depends on the airport’s needs.

Module C

Module C, the largest among all modules, is situated to the East of Airport Mallorca. It stands as an independent block with a single level (level 1) dedicated exclusively to the Boarding area and its corresponding Boarding gates. Access to this zone is granted solely to passengers with proper documentation. Module C is primarily used for flights to Schengen countries.

Module D

Module D at Palma de Mallorca airport is located to the South of the facility. Similar to other modules, it consists of two levels — level 0 and 1 — both entirely allocated for the boarding area and its corresponding boarding gates. Only passengers with valid documentation can access this zone. Module D is generally employed for domestic and international flights, predominantly to European destinations.

Palma Airport Lounge

Palma Airport boasts four distinct airport lounges: Valldemossa, Llevant, Mediterráneo, and Formentor. All these lounges are designed to be wheelchair accessible and maintain a non-smoking environment.

Accessing Lounges

Pay at reception or purchase a voucher online for better rates and guaranteed access. Stay up to four hours before your flight, with extensions for delays.

Valldemossa VIP Lounge

Valldemossa VIP Lounge
The Valldemossa VIP Lounge covers 400 square metres and is designed to cater to the needs of passengers on both Schengen and non-Schengen flights. This Palma Airport lounge offers not only a serene environment but also the convenience of shower facilities.

You can find the Valldemossa VIP Lounge on level 2 of the departures area, situated on the airside of the main terminal building. As you step inside, you’ll be greeted by the peaceful ambience that sets the tone for your airport experience.

The Valldemossa VIP Lounge is at your service every day from 5:00 am to midnight, ensuring you have a comfortable place to unwind and relax regardless of your travel schedule.

Formentor VIP Lounge

airport Palma Formentor VIP Lounge
Discover the grandeur of the Formentor VIP Lounge at the airport in Mallorca, the largest lounge within Palma Airport, spanning an impressive 750 square metres. It’s open to passengers on both Schengen and non-Schengen flights, providing comfort amidst the bustling airport environment.

The Formentor VIP Lounge is conveniently situated on the ground floor of Module D, making it easily accessible for travellers.

Whether you’re an early riser or embarking on a late-night journey, the Formentor VIP Lounge awaits you with its doors open from 5:00 am to midnight every day.

Llevant VIP Lounge

Llevant VIP Lounge airport Palma
Experience the latest addition to the array of VIP lounges at Palma Airport – the Llevant VIP Lounge. Spanning 450 square metres, this exclusive lounge is tailored to cater to passengers flying on non-Schengen flights, offering a tranquil escape.

Find the Llevant VIP Lounge on the ground floor of Module A in the boarding area. It’s strategically placed for your convenience, ensuring you can easily access it before your departure.

No matter what time your flight is scheduled, you can count on the Llevant VIP Lounge to provide you with a relaxing atmosphere from 5:00 am to midnight every day.

Mediterráneo VIP Lounge

Mediterráneo VIP Lounge airport Palma
Indulge in the luxury of the Mediterráneo VIP Lounge of the Airport Palma de Mallorca, an expansive 400-square-metre space that warmly welcomes passengers flying on both Schengen and non-Schengen flights.

Situated in the boarding area of Module C, the Mediterráneo VIP Lounge is conveniently located to ensure you have easy access to its amenities.

Whether you’re embarking on an early morning adventure or arriving on a late-night flight, the Mediterráneo VIP Lounge opens its doors to you daily from 5:00 am to midnight.

Palma Airport Smoking Area

Smoking isn’t permitted inside Palma de Mallorca Airport due to Spanish law. Smoking is allowed outside the terminal in designated areas near arrivals and departures. E-cigarettes and vaping are also prohibited without a specific smoking area at Palma Airport. Transferring passengers face challenges as they need to exit the terminal, clear customs, and undergo security before reaching connecting flights, consuming additional time.

Palma Airport Shops

Palma Airport boasts an array of shopping venues that offer ample opportunities for leisurely browsing, holiday shopping, and uncovering fantastic deals that cater to various tastes.

In the Main Terminal Departures area, within the public zone, you’ll discover a range of convenient Palma Airport shops. A pharmacy and Flymate ensure your essential travel needs are met. Additionally, WHSmith is on hand to cater to your reading and convenience requirements.

Venturing into the airside of the Main Terminal Departures area opens up a world of retail possibilities. The renowned Hard Rock Cafe welcomes you to experience its iconic atmosphere. Camper and Mango offer trendy fashion choices, while WHSmith ensures you have access to reading materials and last-minute necessities. Mallorca Duty Free beckons with its assortment of tax-free items.

As you explore Module A, Express Duty Free offers an array of items to peruse. El Market presents a variety of options for those looking to shop conveniently. WHSmith remains a reliable choice for grabbing your reading material, while Superskunk offers unique and contemporary offerings.

Module B presents another opportunity to shop at WHSmith, ensuring you’re covered for any last-minute requirements.

For those discovering Module C, the choices are abundant. CAPI introduces you to an extensive array of products, while the iconic Hard Rock Cafe offers a memorable dining experience. Rituals invites you to explore its assortment of well-being products, and Express Duty Free provides yet another avenue for tax-free shopping. Natura showcases its eco-friendly products, ensuring you have sustainable options.

In Module D, Express Duty Free continues to offer a diverse selection. TOUS presents its exquisite jewellery, while Love Me and Tutti Frutti provide more distinctive shopping experiences.

Even upon your arrival in the Main Terminal’s Arrivals area, you’re met with shopping options. The Market provides a convenient place to grab essentials, and TravelWifi ensures you can stay connected throughout your journey.

Palma Airport Duty Free

Palma Airport Duty-Free
Palma International Airport boasts an extensive duty-free store. The main duty-free shopping area is on the fourth floor, accessible beyond the security checkpoint exclusively for air travellers. Express duty-free shops are also in Modules A, C, and D, near the boarding gates.

The central Duty Free Palma Airport sprawls across a considerable space, offering tobacco, perfumes, watches, cosmetics, spirits, wines, food, and souvenirs. It’s spacious but busy in summer.

In peak season, the Mallorca Duty-Free shop operates round the clock. Winter hours vary based on flights.

Passengers within the EU can buy items with inclusive tax. Tax-free goods are for those outside the EU. EU goods with tax-inclusive prices incur no extra duty. This applies to duty-free items too. Certain items like alcohol and tobacco are for personal use only.

Hotels Near Palma Airport

There are several convenient hotel options located near Palma Airport, offering a variety of choices to suit different preferences and budgets.

  • THB El Cid: This hotel provides a comfortable stay with modern amenities. Guests can enjoy spacious rooms, a relaxing pool area, and access to the nearby beach. The hotel’s proximity to the airport makes it a practical choice for those with early or late flights.
  • Helios Mallorca Hotel & Apartments: Known for its friendly staff and family-friendly atmosphere, this hotel offers both rooms and apartments for a flexible stay. With its outdoor pool and proximity to the beach, it’s an excellent option for those looking to unwind before or after their flights.
  • Hotel Eden Palma Playa: Situated in a peaceful area near the airport, this hotel offers a tranquil environment for travellers. Guests can relax in the hotel’s garden, enjoy the outdoor pool, and take advantage of the comfortable accommodations.
  • Hotel JS Palma Stay: This modern hotel features a contemporary design and provides a range of amenities, including a fitness centre, spa, and rooftop terrace with panoramic views. Its location near the airport allows guests to easily access their flights.

Each of these hotels near Palma Airport offers a unique experience and allows travellers to conveniently access the airport while enjoying a comfortable stay. Whether you’re seeking a relaxing beachfront escape or a modern urban retreat, there’s an option that suits your preferences near the airport.

Palma Airport Transfers

Experience seamless transfers from Palma Airport with Solhop.com. No upfront payments or cancellation fees; pay your driver on arrival via cash or card. Your driver, holding a personalised sign, awaits inside Palma Airport. Flight delays? Not an issue – your driver monitors and waits at no extra cost, with an emergency contact number for reassurance.

Solhop.com boasts TripAdvisor’s “Certificate of Excellence” for six years providing Mallorca Airport transfers services, offering booking ease without upfront payments and free cancellations. Pre-book for timely service, avoiding peak Palma Airport queues.

Select the right-sized vehicle for Mallorca transfers, from SUVs to people carriers, catering to your group’s needs. Child safety seats are pre-fitted, and direct door-to-door service is assured.

Transparent pricing covers Meet & Greet, standard baggage, and optional extras for the Airport transfers Palma. Opt for licensed taxis, avoiding rogue drivers. Solhop.com prioritises security, allowing secure payment and flexible cancellations.

For a seamless journey, trust Palma transfers by Solhop.com, making your vacation start right at landing.

Taxi

Palma airport taxi
For travellers arriving at PMI, pre-booking a taxi at Palma Airport has emerged as a savvy choice, offering a seamless passage from the arrivals area. By booking online in advance, passengers can count on a designated driver displaying their name on a sign, expeditiously escorting them to the awaiting vehicle, all sans the need to join any queues.

These pre-arranged taxis from Palma Airport, as opposed to regular options, often come with elevated standards and may even prove more economical. In addition, the inclusion of luggage within the fare obviates potential supplementary fees that customary airport taxis might impose.

In comparison to shuttle buses, the Palma Airport taxi transfer option boasts directness and speed, efficiently delivering passengers to their lodgings.

Solhop.com emerges as a licensed Spanish transfer supplier of distinction. Notably, it eliminates the need for upfront payments during the booking phase. Payments are made directly to the driver, either in cash or by card. Moreover, the cancellation process is rendered simple and hassle-free.

For those inclined towards greater autonomy, car hire sans a driver is an available alternative.
The taxi from Palma airport is readily accessible adjacent to the public arrivals hall, conveniently positioned beside the covered walkway. While during peak times, queues may be extensive, pre-booking ensures the taxi awaits the passenger upon arrival. Discover the efficiency and convenience of pre-arranged Palma Airport taxis – a prudent selection for a seamless voyage to your intended destination.

Bus

Palma Airport Bus
Two bus companies offer Palma Airport bus services in Mallorca. EMT operates blue, white, and green buses between Palma City and the airport, while TIB’s red and yellow AEROTIB buses connect the airport to various island destinations.

EMT routes:

  • A1: Palma city ↔ Airport
  • A2: S’Arenal ↔ Airport

TIB AEROTIB routes:

  • A11: Palma – Camp de Mar (via Palmanova, Magaluf, Santa Ponca, Peguera)
  • A32: Palma – Can Picafort (via Alcudia, Playa de Muro)
  • A42: Palma – Cala Bona (via Cala Millor)
  • A51: Palma – Campos (via S’Arenal, Llucmajor)

At Palma Airport, the Palma Airport transfers bus stops are opposite the arrivals hall. Exit through doors 1 to 7, with door 4 centrally positioned. Covered walkways lead to the bus stops. AEROTIB buses stop on the left, EMT buses for Palma City and S’Arenal stop on the right.

Returning buses drop off passengers outside the departures hall.

Bus tickets for EMT and TIB buses are available from the driver, payable in Pounds. Coins or small notes are advisable for payment, as change for larger notes may not be provided.

Train

Son Sant Joan Airport lacks a direct train or Metro link. To reach Palma Intermodal Station, where the main train, Metro, and bus hub are situated, you must take a bus or taxi from the airport to Palma City.

Located underground at Plaça d’Espanya, Palma Intermodal Station serves as the primary train station for Palma de Mallorca. The vintage Soller train also departs from here.

For swift access from Palma Airport to the train station, take the EMT airport bus A1, a 30-minute journey costing €5 for a single ticket. Alternatively, a taxi ride takes around 15 minutes.

Metro

The Metro line doesn’t extend to the Palma Majorca Airport, and there’s no direct Metro link from Palma Airport to the city. To reach the nearest Metro station from the airport, you’ll need a bus or taxi.

Palma Metro station The Intermodal Station at Placa d’Espanya in Palma City is the closest Metro stop to the airport. This central station is the hub for trains, buses, and coaches.

Car Hire Palma Airport

There is an array of car rental Mallorca Airport options right within its premises, including well-known brands like Avis, Alamo, Enterprise, Europcar, Hertz, and more. These rental desks are conveniently situated on the ground floor of the arrivals area.

Keep in mind that Palma Airport car hire prices at Mallorca Airport can vary based on factors such as the season, car selection, fuel policies, and additional add-ons. Extras like child seats, GPS, extra drivers, and WiFi are usually factored into the daily cost, potentially significantly increasing the initial quote.

Booking your car rental from Palma Airport online in advance is advisable to access a wider range of vehicles and take advantage of discounted early bird rates. However, if you haven’t booked ahead, you can still hire a car from the various desks in the arrivals hall. Do note that same-day bookings often come with higher prices compared to pre-booking.

Several car hire Mallorca Airport companies may not accept drivers under 21 years old. Those aged 21-25 might have limitations to entry-level vehicles and could be subject to a young driver supplement. Seniors over 70 may also encounter senior driver supplements, varying among companies. Some might require additional insurance for senior drivers.

For non-EU driving license holders, it’s wise to inquire about the need for an International Driving Permit (IDP) with your car rental Palma Airport company. Certain car hire agencies at PMI only accept EU or UK licenses and may demand an IDP for license holders from other countries.

Strategic pick-up and drop-off times can help save costs. If your rental period falls within a 24-hour window, you’ll be charged for a full day. For instance, picking up at 10 am on Monday and returning at 11 am on Tuesday would count as 25 hours, resulting in a two-day charge. To save money, schedule your return at least an hour earlier than your initial pick-up time.

Most companies allow free car hire cancellation up to 24 hours prior to pick-up. However, some might impose a fee to rent a car at Palma de Mallorca Airport. Verify the company’s cancellation policy in the rental agreement to avoid unpleasant surprises. Opting for free cancellation policies is a prudent choice in uncertain times.

Useful Information on PMI Airport

The year of foundation: 1960
Number of terminals: 1
Palma de Mallorca Time Zone: GMT+2
Palma Airport Coordinates: 39.5517° N, 2.7362° E
Location: 8 kilometres (5.0 miles) east of Palma, Mallorca, Spain, next to Can Pastilla.
Address: 07611 Palma, Balearic Islands, SpainDN9 3RH, Doncaster, First Ave
PMI Airport Postcode: 07611
PMI Airport Code: PMI, LEPA
Contacts: +34 971 789 000
Website: www.palmaairport.info

Palma Airport Map

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